Australian College of Training

PRIVACY POLICY

GENERAL POLICY

Australian College of Training commitment to preserving privacy, means that the collection, storage, accuracy, use and disclosure of personal information provided to Australian College of Training is respected and contractual requirements reflect the State, Commonwealth Governments and AQTF requirements.

The type and amount of personal information collected by ACT is dependant on the nature of the service or product being requested and funding contracts.

The principle activities of Australian College of Training where personal information is likely to be collected or stored will relate to training and assessment services and general enquiries for information.

This privacy policy applies to employee, client and supplier personal information.

OBJECTIVES

Commitment to personal privacy will ensure that Australian College of Training achieves:

Maintenance of integrity of personal privacy of all who deal with the Company; and
Ensure that a person is informed of their right to withhold personal information and that withholding information may affect the service that can be provided;

KEY STRATEGIES

The company will successfully achieve its objectives based on the following strategies:

Only information relevant to the service being provided is collected, stored or accessed;
Australian College of Training uses personal information to:
process applications and respond to queries;
administer and manage the products and services provided;
facilitate internal business operations, including the Company’s obligations for certification, registration and under law; and
provide accurate advice to the person to whom the information relates.
the security of personal information will be maintained;
where required by law, Australian College of Training will ensure that providers of information are entitled to access their own personal information

RESPONSIBILITIES

As the Managing Director of Australian College of Training I understand that my commitment to maintaining the privacy of employee, client, supplier and individual information is critical to ethical business management. Through my management of staff and employees, I will ensure that all personnel who have access to personal information understand our objectives, their responsibilities and accountability within this policy and law

STORAGE AND SECURITY OF PERSONAL INFORMATION

ACT will use all reasonable endeavours to ensure that you only provide personal information in a secure environment and when the information is no longer needed it will be destroyed or permanently rendered.

Where indicated by a lock (on the browser window), we protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information, your input. In conjunction with our key suppliers and agents, we operate secure data networks protected by an industry standard firewall and password protection system. We also take care to ensure that we have security measures in place to protect against the loss, misuse, unauthorised access, alteration, modification or disclosure of your user data under our control.

The security of any information (including personal information) downloaded and stored on your PC/Server etc is the responsibility of the individual. The individual is also responsible for the correct configuration of the hardware and software he/she uses to access an ACT website, along with the physical security and maintenance of that equipment.

Notwithstanding the fact that we take all reasonable steps to protect your personal data including the use of encryption technology, we cannot guarantee the security of any data you disclose online. You can help us keep your personal information secure by ensuring that any password you use on our web site is kept strictly confidential, and by logging off when you have finished using a shared computer.

ACT imposes strict rules on its employees who have access either to the databases that store your user information or to the servers that host our services and while we cannot guarantee that any unauthorised access, disclosure, loss, misuse or alteration to your data will not occur, we will take all reasonable steps to prevent such unfortunate occurrences.

You accept the inherent security implications of dealing online over the Internet and will not hold ACT or its agents or suppliers responsible for any breach of security.

REFUND POLICY

GENERAL POLICY

Australian College of Training has a fair and reasonable refund policy as recorded on doc 3.4 Recording bookings for Work Shops. Protect fees paid in advance flow chart.

OBJECTIVES

Commitment to an international management system standard that ensures Australian College of Training achieves:

The maximum standard required for client refund and cancellation policies.
An clear and precise refund statement to all clients prior to signing application form

KEY STRATEGIES

The company will successfully achieve its objectives based on the following strategies: a) Financial adviser shall follow flow chart for recording bookings for work shop b) The Australian College of Training has a fair and reasonable refund policy statement on Application forms.

RESPONSIBILITIES

As the Managing Director of Australian College of Training I understand that my commitment to this management system is essential to the successful maintenance of this program. Through my management of staff and employees, I will ensure that all personnel who have an impact on quality fully understand our objectives, their responsibilities and accountability within this Management System.

INTELLECTUAL PROPERTY POLICY

GENERAL POLICY

Australian College of Training propriety knowledge provides a competitive edge that sets it apart from its competitors. Protecting the intellectual property assets of Australian College of Training is essential to business success. Intellectual property rights, including copyright are a critical business asset of Australian College of Training and an integral part of the Colleges� business processes. Australian College of Training will utilise all available resources to protect its intellectual property rights.

OBJECTIVES

Commitment to effective management of intellectual property rights to enable Australian College of Training to:

identifying its intellectual property assets and ensure that these assets are adequately protected including through registration, where appropriate;
maintain ownership of intellectual property rights;
prevent the exploitation of its intellectual property rights by third parties; and
continually develop and protect its intellectual property assets.

KEY STRATEGIES

The company will successfully achieve its objectives based on the following strategies:

implement intellectual property strategies and processes;
ensure all contractors sign proper Service Agreements which incorporate provisions regarding confidentiality and ownership of intellectual property rights in all Service Agreements;
extend intellectual property access via copyright licensing agreements; and
acquire ownership of intellectual property rights which may initially vest in contractor’s carrying out work for Australian College of Training.

RESPONSIBILITIES

As the Managing Director of Australian College of Training, I am committed to securing and maintaining the Company’s intellectual property. Through my management of staff, employees and contractors, I will ensure that all personnel who have access to intellectual property fully understand our objectives, their responsibilities, accountability and legal obligations in relation to intellectual property.

Copyright in all content contained on the http://www.auscollege.com.au/ website, including all text, documents, graphics, audio and video, is owned by Australian College of Training (ABN 48 106 641 767) and protected by the Copyright Act 1968 (Cth) and international copyright laws.

You may download information on this website for personal, non-commercial use and, where necessary for its use as a reference, make a single hard copy. Except as permitted under the Copyright Act 1968 (Cth) or other applicable laws, no part of this website may be otherwise reproduced, adapted or transmitted in any form by any process without the specific written consent of Australian College of Training. Requests and enquiries concerning reproduction rights should be addressed to:

Director
Australia College of Training

Telephone +61 8 9332 9487  FAX +61 8 9332 9486 

Postal address 
PO Box 1106 Booragoon 
Western Australia 6954 
Australia